Smart Ports utilize Internet of Things (IoT), Artificial Intelligence (AI), and data to make itself more efficient and capable of handling high volumes of goods. Aruba supports them with digital, multi-stakeholder systems that support basic infrastructures, such as handling cargo, managing traffic, dealing with customs,...
Published: Jul 23, 2020
Business users now access critical applications from increasingly distributed data centers that extend across a hybrid IT infrastructure. Their workflows and data exist across on-premises, colocations, and private and public clouds—and this broad distribution of vulnerable content creates an ever-expanding attack...
Published: May 18, 2020
Achieving Business Agility While Reducing Disruption.
Most organisations are in the midst of some form of digital innovation (DI) - leveraging technology to achieve specific goals—and ultimately deliver greater value to their customers. But DI also brings disruption. Disruption in the form of an expanded attack...
Published: May 18, 2020
In any organization, being responsible for cybersecurity is a complex job entailing interactions with the teams managing software development, servers, databases, storage, and networking.
It becomes even more challenging where there is also a need to protect industrial installations and the Operational Technology...
Published: May 18, 2020
As network traffic shifts from corporate data centers to multiple clouds, attack surfaces are increasing exponentially. Internet of Things (IoT), mobile-first, and other digital transformation (DX) initiatives are adding to network vulnerabilities.
To protect their digital assets, network engineering and operations...
Published: May 18, 2020
Although the acronym sounds techie, its effects go far beyond the Network Operations Center. Software Defined Wide Area Network or SD-WAN is an acronym that even top executives are familiar with because it can open avenues to take digital innovation to the next level. Unfortunately, it also gives cyber attackers new routes...
Published: May 18, 2020
Software-defined wide-area networking (SD-WAN) is rapidly replacing traditional WAN for remote office and branch deployments. While SD-WAN offers performance benefits that support new digital innovations, many SD-WAN solutions lack consolidated networking and security features.
In response, many network engineering...
Published: May 18, 2020
In today’s digital age, that hard line between our analog lives and our digital lives has blurred. Consider how we connect with colleagues, friends, and family. How we access information and entertainment. How we shop. How we do our jobs.
This means that a company going through its own digital transformation...
Published: Jul 31, 2019
For years, customer service has prioritized cost containment and contact deflection. Today, rising customer expectations require a more responsive and strategic contact centre that can also foster brand differentiation and customer loyalty.
The growth of self-service channels, like communities and chatbots, is offloading...
Published: Jul 31, 2019
With the vast number of digital options at customers’ fingertips, customer loyalty is more mercurial than ever. Firms need to develop seamless personalized experiences to more successfully retain and capture customers’ attention. While customer-centricity and data-first are recurring themes in company missions,...
Published: Jul 31, 2019
Conversational artificial intelligence (AI) is no longer science fiction, but an increasingly mainstream capability with which consumers interact daily in their homes, workplaces, and on the go. Usually known as bots, chatbots, or virtual assistants, this conversational AI makes up a crowded and confusing enterprise market,...
Published: Jul 31, 2019
This document was revised on 27 April 2020.
Decade-high demand for CRM and CX implementation services including design, UX and e-commerce saw providers in this study grow an average 21% in 2019. Positioned here are the major service providers for sourcing, procurement and vendor management leaders to evaluate...
Published: Jul 31, 2019
Organisations of all types and sizes are turning to virtual desktop infrastructure (VDI) to replace physical desktop systems and deliver greater mobility, flexibility, and security. Individuals move frequently from location to location, organizations embrace bring your own device (BYOD) policies, and desktop environments...
Published: Aug 14, 2020
There are plenty of proof points, and you’re one of them—if your storage met your needs, you wouldn’t be reading this.
Tired of using physical storage for your virtualised applications? Want predictably fast—even guaranteed—performance? Ready to save your time and money? Good—let’s...
Published: Aug 14, 2020