Customer service is taking over price and product as a key brand differentiator.
Deliver exceptional experiences in a fast-changing market by staying on top of best practices and horizon technology. Explore these 2016 trends – such as mobility, social media and journey mapping – as chosen by industry experts. ...
Published: May 01, 2016
Security breaches show no signs of slowing, and credential theft is the number one attack vector. Privileged access has become hackers’ brass ring for stealing the most data, most efficiently. Companies are rethinking their approach to privileged access management and strengthening their company’s identity...
Published: Apr 25, 2019
Data breaches continue to be top of mind for organizations large and small. Three key dynamics are making that challenge much harder — the cloud, the growing sophistication of attackers, and dramatic growth in outsourced services.
In this paper, we explore the modern enterprise — a hybrid organization...
Published: Apr 25, 2019
NVIDIA GRID technology delivers graphics-rich experiences to users throughout an organization by accelerating graphics processing in virtualized environments by harnessing the power of a GPU.
By adding GRID-enabled software and NVIDIA GPUs to an existing VMware solution, IT managers can finally empower...
Published: Jul 09, 2015
As data floods into your company, you need to put it to work right away—and SQL is the best tool for the job. With the latest edition of this introductory guide, author Alan Beaulieu helps developers get up to speed with SQL fundamentals for writing database applications, performing administrative tasks, and generating...
Published: May 05, 2020
The days when having a job meant traffic jams, cubicles, and a 9-to-5 schedule are coming to an end. Work now comes to you, and with you, wherever and whenever you decide. Mobile technology and new approaches to management are creating a new kind of digital workplace that can increase productivity, lower costs, and reduce...
Published: Oct 31, 2019
Get IDC's expert guidance on how to approach AI challenges, infrastructure design considerations, and end-to-end data pipeline management. Learn how to accelerate AI-driven business outcomes.
Published: May 07, 2019
Today’s worker is on the go, working in multiple locations with the need to stay connected. They need to have access to information and collaborative tools that are quick and easy.
Dell devices powered by Intel end user’s need to be connected so they can be productive without worry. We also understand...
Published: Feb 19, 2020
Today’s IT leaders don’t have the time nor the resources to effectively respond to the needs of their ever-demanding workforce. It’s time for CIOs to stop running the IT department and start transforming the business; only through transforming the way in which they deploy and service the workforce can...
Published: May 13, 2019
The UK education system has seen dramatic changes in its adoption and use of ICT over the past ten years.
These changes have been shaped by government curriculum and fiscal boundaries, socio-economic factors, such as the consumerisation of IT, and increasing pressure to deliver technology that not only engages pupils...
Published: Feb 12, 2014
Infrastructure uptime does not cover cases in which the data center itself can provide an effective way to recover from:
Accidental deletions
Data loss or corruption
Rogue applications and insider threats
Outages
This white paper covers the implementation of Veeam® Backup for Microsoft...
Published: Mar 25, 2020
This whitepaper looks at the options for businesses planning and deploying a Windows 7 migration and the pros and cons of each depending on the type and complexity of the install base as well as all important end user considerations.
Published: Mar 01, 2015
5G, the next iteration of wireless networks, is not merely an incremental increase in network speed and capacity. It’s so much more.
5G will transform everyday life and enable new innovation across virtually all industries. Healthcare, for example, will see the rise of telemedicine. Smart grids will automate...
Published: Oct 14, 2019
More and more companies come to understand that server virtualization is the way for modern data safety. In 2019, VMware is still the market leader and many Veeam® customers use VMware vSphere as their preferred virtualization platform. But, backup of virtual machines on vSphere is only one part of service Availability....
Published: May 15, 2020