Personalizing content for a customer online is key to breaking through the noise. Yet brands face challenges that prevent them from providing these seamless, relevant experiences. The result is fractured communications and limited visibility into customer needs.
Machine learning can help you offer more relevant customer...
Published: Apr 25, 2022
With the increasing pressure on businesses to deliver flexible, on-demand and secure access to digital assets – shifting workloads and data to the cloud is a trend that shows no signs of slowing.
For IT leaders, implementing a hybrid cloud strategy makes perfect sense, with businesses looking for new ways to...
Published: Jun 23, 2022
An application-centric view of security should be based on four critical security capabilities. We discuss these capabilites and more in this article.
Published: May 26, 2022
Unless you can efficiently manage the agility that the cloud delivers, you’ll pay for more resources than you need with an overspend of at least 40%. In this eBook, learn how to reduce waste and unused resources to make the most of your cloud budget by leveraging guidance and data from FinOps. You’ll also discover...
Published: Apr 13, 2022
The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere world. The synchronous, in-person sales floor is a thing of the past. Today’s reps need a Digital HQ for Sales—a place where work flows between teams, customers and partners, regardless of where...
Published: Jun 15, 2022
This MIT Tech Review Insights Report explores how organizations are using data to drive business value, especially during turbulent times such as the Covid pandemic.
Published: May 09, 2022
Business today is interlinked with environmental, social, and governance (ESG) responsibilities. The triple bottom line concept of people, planet, and profit is becoming more commonly accepted by organizations worldwide with board members looking at steering their organizations into purposeful actions. C-suites are embracing...
Published: Apr 13, 2022
In this white paper, we look at five new rules to secure data centers and cloud environments. These rules help simplify how organizations should approach their cybersecurity program to better identify and address weaknesses in internal, East-West security — a foundational step in preventing ransomware and cybercriminals...
Published: Jun 07, 2022
For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular solution. See how integrating operations management (ITOM) at the same time has helped enterprises:
get greater control over IT costs
more easily scale support
and deliver superior experiences
...
Published: No Date
Digital leaders often ask how they can help their people and the business. The answer is to deliver an appealing employee experience. While old systems won’t cut it in the new world of hybrid working, there are tangible ways you can automate, embrace new work styles and preferences, and engage and retain employees....
Published: Apr 13, 2022
Healthcare has a customer experience problem, and it’s impacting both care quality and the bottom line.
With digital engagement tools and a strong cloud-based infrastructure, the fullcycle consumer experience available to airline frequent flyers and Amazon retail shoppers can now remove the friction of interacting...
Published: Mar 21, 2022
As the government continues to move workloads to the cloud, many agencies are struggling to automate cloud security and mitigate cloud risks. Several important challenges must be addressed. Read on to find out more.
Published: Jun 10, 2022
While details are murky in terms of what recovery from Covid-19 will look like, one thing is abundantly clear for enterprises around the world: the importance of expanding and securing their digital business footprint. Covid has driven companies to increase remote work and collaboration capabilities, migrate more assets...
Published: Mar 24, 2022
In the last year, enterprises and industries of all kinds faced rapidly changing business environments and widespread disruption. They either adapted or found themselves leapfrogged by more agile competitors.
In this eBook you will find out how application modernization is a journey and how at the end of it you will...
Published: Feb 08, 2022
