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A guide to streamline manufacturing sales and service operations

Published by ServiceNow

How to deliver frictionless customer experiences and reduce costs

In today's fast-paced manufacturing world, delivering frictionless customer experiences is no longer a choice—it's a necessity for success. Our comprehensive guide is your roadmap to streamlining operations and services in the era of artificial intelligence, ensuring optimal profitability and growth.

Key learnings include:

  • Adaptability Accelerated: Understand how nimbleness is the key to adjusting promptly to customer challenges, avoiding disruptions, and ensuring seamless operations.
  • Efficiency Unleashed: Discover the equal importance of improving core processes and adopting new business models to eliminate friction, proactively serve customers, and reduce the cost of service.
  • End-to-End Strategy: Dive into the essentials of growing an efficient business with a laser focus on an end-to-end customer experience throughout the value chain.
  • Automation and AI: Explore the transformative power of automation and AI, leveraging these innovations to proactively manage issues, strengthen relationships, and decrease costs.

Transform Your Operations

Say goodbye to operational complexity and hello to a single system of action. Streamline commercial operations across the entire sales and service cycle, removing friction and enhancing the customer experience. From order exceptions to quality issues and field service management, our unified platform maximizes profitability and launches new revenue streams.

Say YES to Seamless Selling and Services While Reducing Costs

Accelerate your digital transformation journey with ServiceNow. Download our eBook now to reduce costs and improve aftermarket sales.
It’s time to empower your manufacturing business with streamlined operations and unparalleled customer satisfaction.

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Related Categories IT Governance, Supply Chain & Manufacturing, Demand Forecasting, Inventory Management, Predictive Maintenance, Logistics Optimization, Quality Control, Supply Chain Visibility, Manufacturing Analytics, IoT in Manufacturing, Smart Factories, Cloud Computing, Enterprise Software

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