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Splunk: Scaling an enterprise with real-time analytics + APIs

Published by Dialpad

Splunk’s transition to Dialpad transformed its global communication capabilities. Supporting 75,000 monthly outbound calls by SDRs and BDRs, Dialpad’s Ai-driven platform improved efficiency with features like voicemail drop, call analytics, and Outreach integration.

The seamless deployment allowed Splunk to quickly onboard 500+ users, replacing outdated systems with reliable, scalable cloud solutions. Enhanced call quality in EMEA and streamlined operations ensured Splunk’s teams delivered impactful prospecting and collaboration worldwide.

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Related Categories Business Analytics, Corporate Strategy, Market Analysis, Enterprise Collaboration, Business Continuity, Business Process Automation (BPA), Environmental, Social Governance Analytics (ESG), Digital Transformation, Cloud Computing, Enterprise Software, Business Intelligence, Data Management, Collaboration Tools

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